Technical Specialist (Azure L3/L4 Support)
Heads2you - Hyderabad, Telangana

Pradeep Pradhan 
Heads2you / Mumbai 
(Right Head 2 Right Job) 
Cell: 91.9323272361 
E Mail: heads2you@vsnl.net 
Website: www.heads2you.com 

Urgent : Technical Specialist (Azure L3/L4 Support) @ Hyderabad Our client is a global IT solutions organization, focused on catalyzing business transformation initiatives of its clients through deep domain knowledge, technology expertise & customer commitment. They deliver innovative solutions for Travel, Retail & Distribution & Software Product companies through IP based Platforms, Products & Services. Offered solutions bring together new digital technologies such as Omnichannel commerce, Mobility, Analytics, Cloud & ERP, to drive enhanced customer engagement, operations efficiency & return on IT investments. A trusted long-term service provider to Fortune 500 companies across both the software product development & enterprise business segments, They seek to add differentiated value to leadership who want to make an impact on their businesses, with IT. Job Type : Full Time Number of Position : 5 No. Description Technical Specialist (English Language) Responsibilities Summary: Serve as in-house technical expert with a focus on helping our customers increase their consumption by providing advisory services. Provide technical guidance on new features, functionalities & encourage customer adoption. Drive the deployment of the customers Workloads into Azure & increase their consumption of the platform by providing deployment guidance, supporting development of the customers cloud adoption model, & providing appropriate recommendations to overcome blockers. Ability to inspire customers by communicating complex concepts in a simple, business value context with proven white boarding capabilities Be a proven self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous tasks, & deals well with ambiguity & last-minute changes Have the ability & passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities SME helps to define areas they support, because they are closer to the customer. Focus on high level functions & capabilities necessary to help customers take advantage of new features & functionalities. Coach & mentor PDMs to raise the technical ability of the rest of the team, &/or to become certified in required Azure technical certifications. Technical Specialist will be responsible to collate & provide information on the product & trending customer issues/challenges with the team. Drive auditing of Case Notes & Tagging for future searches in Case tracking tool & maintain Knowledge Base. Have a commitment to customer & partner satisfaction, ability to thrive in a competitive team environment Help drive in maintaining stats for FDR & FWR Need to work in flexible time zones. Qualification & Education Technical Specialist should have all three certificates for the MCSD: Azure Solutions Architect, or be able to get them within the first 30 days. Technical Specialist should stay current on the required Azure certifications, as well as new certificates that are relevant. Ideal candidate will have soft skills such as, effective written & oral communications, be customer service oriented, & have the skills necessary to engage a customer in a deep technical conversation. Should be an expert in at least one of the following areas: Compute (Virtual Machines, Cloud Services, Batch, RemoteApp, Service Fabric) Data & Storage (SQL Database, DocumentDB, Redis Cache, Storage: Blobs, Tables, Queues, Files & Disks) Networking (Virtual Network, ExpressRoute, Traffic Manager, Load Balancer, Azure DNS, VPN Gateway, Application Gateway) Media & CDN (Media Services, Encoding, Azure Media Player, Azure Media Indexer, Content Protection, Live & On-Demand Streaming, CDN) Identity & Access Management (Azure Active Directory, Azure Active Directory B2B, Azure Active Directory Domain Services, Multi-Factor Authentication) Management & Security (Microsoft Azure Portal, Scheduler, Automation, Operational Insights, Key Vault, Security Center) You are requested E Mail updated Resume in DOC/ RTF format ASAP along with the following details Current Location Pl. Confirm you are ready to work in Hyderabad Gender : Male / Female Total Experience in providing Azure L3/L4 Support (in years) Do you have all three certifications for MCSD: Azure Solutions Architect, Are you expert following areas: Compute / Data & Storage / Storage /Networking /Media & CDN / Identity & Access Management / Management & Security (At least one or more) Are you ready to work in work in flexible time zones. Current Salary ( Fixed + Variable ) Expected Salary Minimum period required for Joining Contact Details, Residence & Mobile No. In case you are not interested, we would appreciate, if you can refer us, suitable matching profiles from your rich contacts. [[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ Warm Regards, Pradeep Pradhan Heads2you / Mumbai (Right Head 2 Right Job) Cell: 91.9323272361 E Mail: heads2you@vsnl.net Website: www.heads2you.com